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## 100-Day Trial Guarantee
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At Kaizen Cookware, we stand behind our products 100%. If you're not completely satisfied with your purchase, you can return it within 100 days for a full refund—no questions asked.
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1. Contact Us - Email support@kaizencookware.com with your order number
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2. Get Return Instructions - We'll provide you with a prepaid return label
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3. Ship It Back - Pack your item securely and drop it off
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4. Receive Your Refund - We process refunds within 5-7 business days of receiving your return
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- Unused and in original condition
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- In original packaging (when possible)
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- Returned within 100 days of purchase
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- Include all accessories and documentation
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## What About Shipping?
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- Free Shipping on Orders - All orders ship free worldwide
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- Return Shipping - We provide a prepaid return label
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- Refund Processing - Refunds are processed within 5-7 business days
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We cannot accept returns on:
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- Items damaged due to misuse or abuse
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- Products without proof of purchase
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- Items returned after 100 days
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## Damaged or Defective Items
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If your product arrives damaged or is defective:
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1. Contact us within 14 days with photos
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2. We'll send a replacement immediately
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3. No return shipping needed for defective items
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Email us at support@ninacookware.store or contact us through our website. We're here to help!
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Email: support@ninacookware.store
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Website: ninacookware.store